A lot has changed since last year. Your customers are feeling differently and spending differently, so what do they really want from you this Black Friday?
Well, we’ve been busy asking consumers that very question, and from our data, we’ve created the ultimate formula for success. 🧪
Our new research reveals the one incentive that customers value more than discounts, as well as the most effective time to reach out to shoppers about your loyalty program.
Sign up to get the answers to questions like:
⏰ How long should my BFCM promotions run?
📧 When should I send my follow-up communications?
📦 What kind of shipping and returns policies will work best for both us and our consumers?
💜 Which loyalty behaviors are consumers most likely to carry out?
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