Did you know 87% of consumers feel that brands need to do more to provide a seamless experience?
That’s why we sat down with Matt Schlicht, CEO and Co-founder at Octane AI, for a quick coffee to discuss:
1. In today's ecommerce industry what do you see becoming the next big trend?
2. How would you suggest merchants use Facebook Messenger and SMS to drive customer loyalty and retention?
3. What are three things people could do to prepare for starting to use Messenger and SMS?