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Today, ecommerce is relevant to more shoppers than ever. It's never been more important to leverage online chatbots, customer loyalty and hyper-personalization in order to reach those shopping online. 

In this episode of Ecommerce Espresso, we sat down with Derric Haynie, Chief Ecommerce Technologist at Ecommerce Tech, to discuss: 

  • Customer loyalty and retention strategies
  • How to prioritize implementing new tech tools
  • If live chat is right for your store and common mistakes to avoid

Ecommerce Tech Ecommerce Espresso speakers