Think you’ve got a customer community? Think again
You might have Drifters and Lurkers on your hands that are unengaged. And those Supporters you think are your BFFs... there’s potential to make them true Insiders.
Don’t get unfriended – or worse, ghosted – by your community. Instead:
👀 Break your mental model and understand what “community” really means
🔥 Find out who makes up your customer community
✨ Learn how to create a community of Insiders
Sign up for:
The Community Matters magazine including: a Community Matrix, Community Personas, and insights into what customers want from your community.
Advice on how to use your channels (from email to pop-ups) to engage your community written by:
Recordings of our series of Ask Me Anything sessions and interviews with Glamnetic and Astrid & Miyu.